Sunday, June 13, 2010

Choosing A Conference Call Service

A conference call involves the communication between a calling party and more than one listener. There are numerous conference call services available which is difficult to make a quick decision. The service that you choose will ultimately depend on the expectations and uses you wish get out of your conference calls.

Only a few details needed such as price, while others are in need of advanced services like on-the-spot technical support. Below are a few factors to consider when choosing the conference call service that is most compatible with your needs.

1 . Business Conference Calls

When it comes time to report quarterly stats, many companies turn to conference calls. This allows them to communicate the ups and downs of their business to interested parties. Businesses may also use conference calls to promote their products or services. Seminar leaders may open a conference call to the public to share their marketing techniques or business strategies for free or a small price.

2 . Audio vs. Visual

Audio conference calls are less expensive and require less equipment than visual conferencing. Web conference calls also open up a host of potential problems such as malfunctioning chat, instant message and web cam services. Although the capabilities of visual conference calls are vast and have a better way of getting the point across depending on your intended audience.

3 . Conference Call Limitations

What kind of conference call do you want? Some services allow the called party to speak during a call, while other selections only allow called parties to listen to what is being said.

4 . Conference Call Set-Up

Do you want to control how conference calls are received and made? Calling parties can place calls to desired participants or entrance to a call is gained by calling a special phone number.

5 . Reservation vs Non-Reservation

When you choose a service offering reservation-less conference calls, you will enjoy more freedom. Calls can be placed at any time without speaking to an operator or setting up an appointment. Reservation services require you to schedule your call ahead of time.

6 . Conference Call Commands

What sort of capabilities do calling parties have when choosing a service? Things to consider include the ability to get operator assistance, mute and unmute participants, alter ringing tones and record conversations.

7 . Call Planning is Essential

Knowing how long your conference call will be allows you to shuffle along participants to meet time expectations. Larger groups demand longer time frames but without the use of video, it is difficult to keep the interest of all participants.

Usually, about 1-3 minutes are given to each participant to voice his or her opinions. Often, an hour-long conversation handles about 1-2 topics. Another important factor pertaining to conference calls is to prepare for last-minute technical issues.

8 . Billing Plans

Accepting a variety of credit cards, some services offer per minute pricing plans. Once the conference call is completed, a call summary is emailed to you with all of the details. Additional plans include flat rate unlimited and monthly plans.

9 . Special Services

Will the conference call service you choose provide you with extra services? Depending on your needs, you may desire to have a taped recording of your conference call. Rebroadcasts are also offered through some services for a fee.

When you conduct, careful comparisons and research on the many conference call services, you will be able to take advantage of a wealth of savings that regular phone services cannot provide.

Saturday, May 29, 2010

Conference Call Companies

Over the last few years, many new conference call companies have set themselves up in business, promising great service at low prices. As well as adding to the confusion of trying to pick the best company for your conference call needs, you need to be careful as all may not be as it seems on the surface.

In some cases, these companies can have a fantastic website, giving the appearance of a very professional company.

One of the simple ways to do this is to ask them to give the names of a few of the companies that they have worked with recently. You need to find out if the service provider is professional, if the quality of their calls are good, if the pricing is fair and similar questions, just to get a feel to see if it is a company you would be happy to work with.

Regards to the price, the cheapest is not always the best. In fact, there are companies out there who offer ‘free’ conference calls. Try not to get drawn in by this. You may find with many very cheap or free services that there are a number of hidden extras that you will need to pay for.

However, free is not always a bad thing. What I mean by this is that there are some companies who will offer a free trial of the services. This will allow you to ‘try before you buy’ and judge for yourself if the service is what you expect it to be.

And if you are new to the world of conference calls, taking a free trial offer is a good way to see how easy it is to use and it will also give you the knowledge to ask further questions which you may not have thought of previously.

Audio Conferencing Services

Conference calling company offers audio conferencing services that give you a variety of features supported by expert service, no matter what type of meeting you need to hold. They will be there for you at all times and offer you and your business everything that you need to strive.

From having access to an instant conference to working with their trained and expertly knowledgeable staff who will help you through the entire ordeal and help you conduct an investor relations call, you can always count on this conference calling company to give you everything that you are looking for and need.

Video Conferencing

There are also the terrific video conferencing services offered by this conference calling company. The video conferencing allows you to have a face to face meeting without ever leaving your office and you can do everything from conduct live training sessions to take care of product launches.

Web Conferencing

Of course the most popular and commonly used services of all are the web conferencing services. For interactive meetings and online training sessions you can really benefit and trust on Conference Call Companies which can provide you and your business with reliable and always easy to use web conferencing services.

Finally, always check and double check your bills. Make sure that the company you have chosen have not tried to slip in an extra charge for something you did not use and also check to see if the numbers are the same as what you were quoted.

Thursday, May 20, 2010

Benefits Of Conference Calls

Whether your business is large or small, conference calling is a solution that you have likely used at some time or another for its time saving and relationship building advantages. Conference calls is not a new thing, its a part of daily life. All business houses are using it due to its high effectiveness in communication.

Using Conference call services is much beneficial for any company. It saves lot of business travel expenses. Many conference call service providers are willing and able to create customized affordable plans for small businesses. Understand your requirement first and need to do some research to find low cost but quality conference call service providers.

Normally, conference call is divided into two different types. First, where a person is joined with the discussion and can have talk to other peers. The second, where he is joined in the discussion but cannot have his say or talk to other participants of the discussion.

Both types have a significant importance and first one is important in having a meeting with people present in remote places whereas second is useful in giving news and updates.

Below is a part of the greatest benefits of conference calls :

1 . Cost Reduction
The greatest benefit of such a conference is that it saves lot of money. No more overseas or domestic traveling is needed.

2 . Efforts & Time Saving
An effective communication tool to successfully eliminate the hassle of traveling, thereby saving a lot of time.

3 . Fast & Effective Communication
Conference Call requires less written communication, replies are instant.

4 . Quick Responses
In a conference call, clients do not have to wait for a call back. All questions and answers are done instantly at the same time.

5 . Anyone can join the meeting from anywhere
It doesn't matter where you are. As long as you have access to a telephone, you can join in a conference call.

It is easy for anyone to use conference calling, whether for business or for family phone use. There is specialized equipment necessary to conduct a conference call, and businesses that do a lot of conference calling may own their own equipment.

The benefits that conference call services offer are understandable,considering every business is looking for new ways to reduce the costs of expensive and time consuming travels.

Tuesday, May 11, 2010

Web Conference Calls

In the business world today, web conferencing software is very useful for setting up conference calls with clients or field offices or business partners. With the globalization of today's business world, more and more people from all over the world are doing business together. Web conferencing software is a good technological advance that can bring everyone together without the expensive airplane tickets and extensive traveling.

Web conferencing interacting over the Internet and allows a presenter to show an audience what is on his/her computer screen and collaborate in a number of ways. Web conferencing is focused on computer-based data which is can display and easily manipulate. That makes it easier for the businessperson to use, and makes it fit most day-to-day business meetings and events.

Additionally, they can plan their presentations far more effectively because of this kind of call. Users may also record a web conference for review at a later time.

Most Web conferences use an audio conference call to let the group hear the presenter. Phone audio is more reliable and higher quality than Internet audio. And it allows real-time interaction among participants in the event. But it does add the cost and effort of using the phone as well as a browser.

Setting up conference calls are easy. A web conference call can be placed from any location to any location in the world and the communication can be audio or video or both.

A simple web conference needs a computer, input and output devices such as web cams, speakers and monitors and an Internet connection. Another method which is gaining ground that only one-way communication is done. A person gives a speech or presentation to the listeners on the other end. Large-scale web conferencing may require professional help to be set up.

One potential disadvantage of conducting a web conference is the quantity of problems related to careful planning. Persons who participate in the call should be disciplined and able to concentrate intently on the discussion. In order for these conferences to work effectively, cameras, microphone and other technical tools must be used. Failing to use these items can result in a completely wasted effort.

Web conferences are more interactive, with the ability to share presentation rights and control of applications among all group members. For collaboration, in-depth presentations, sales demos and training it can’t be beat.

Tuesday, May 4, 2010

How To Make Conference Call On Skype

The most popular feature of the Web-based Skype is the ability to make phone calls including conference calls from the convenience of your own computer.

Skype is a free Internet Voice-Over-IP (VoIP) service that allows you to call friends and family around the world for free. It features a very simple IM-style interface and unlimited free usage. Although Skype is great for simply calling one person at a time, it is also very useful for conference calls with multiple participants.

Skype takes advantage of peer-to-peer technology to support their network. This means that every user with Skype up and running whether actually in a call or not, is providing some processing power to the network.

This also means the quality of any Skype call will be impacted by the quality of your connection, processing resources available from each participating caller and how busy the entire Skype network is at the time of your call.

To start with, you should create a group text chat. When the participants are connected in this group chat box, you can start your conference. You can introduce your meeting program to the participants, present your presentation or other documents that you want to show them and discuss with them.

It’s quite easy to set up and does not need any assistance of an operator. It’s also available to add more people in already managed conference call.

Muting is one of the greatest options of Skype conference calls. With this you avoid each participant speaking all together trying to make comments on some facts and also asking different questions. With this option you allow them to express their ideas and opinions one by one.

For calls with more than 2 or 3 participants, having a call moderator is very helpful. Initially, this may be the person with the most tech experience but as members become comfortable using Skype this job could best be supported by the society's secretary.

Making a conference call on Skype has become an easy way to make free calls involving more than two parties. Skype is easy to set up, and can be used to conference with those who have regular land-line or cell phones in addition to other Skype users.

Monday, April 26, 2010

How Does Conference Call Work

Conference calling is one of the fastest growing ways of communicating with people who are spread over different parts of the world.

Today there are many conferencing service providers that act as a common platform for all the callers to conference without any hassles and conduct their business in a smooth and professional manner.

Why Choose Conference Calling

The purpose of conference calling is that it makes communicating with people a lot easier and cheaper than your traditional telephone calling. It is an efficient way for a group of people to carry on an audio conference.

The callers or participants as they are known agree to call at a set time which is convenient for all and then everyone calls one particular number and they are connected through a conference call.

The conference call is mostly considered to be a special medium. Thus, it has its own rules of etiquette, which set the path towards having a successful and meaningful communication.

How Does Conference Calls Work

Conference calls connect people through a conference bridge, which is essentially a server that acts like a telephone and can answer multiple calls simultaneously. Software plays a large role in the bridge's capabilities beyond simply connecting multiple callers. A company can have its own bridge or can contract with a service provider for conference call hosting.

Before the conference call is about to begin the moderator dials in the conference call number and keys in the bridge number as well and after this he types in the moderator’s personally identification number (PIN).

Then the moderator opens the call and the rest of the participants can join in. The participants dial the conference number and then key in the bridge number which is provided to them before hand and the other participants hear a chime whenever a new person joins the conversation.

You would need to remember that, the participants in the conference call cannot see you, and hence, are not aware of your expressions, or other non-verbal communication. For this reason you should particularly apply yourself to verbal cues. Always maintain a friendly attitude towards the other participants.

Sunday, April 18, 2010

Video Conference Call

Technology is truly a wonderful thing. Among its greatest contributions is closing the gap between people from all over the world and providing better and more effective ways to communicate. Business professionals and even families who are oceans apart can now converse real-time with whoever they wish through the technologies of audio, video and web conferencing.

Video conferencing was once a hugely expensive technology, but is now available to almost any sized company, large or small. Video conferencing equipment is now so cheap, that is becoming standard equipment in many meeting rooms around the world. The conference room is where video conferencing technology really shines.

A video conference is an interactive technology for telecommunication meant for two or many more remote locations to connect and interact through a two-way video. Their voices are simultaneously transmitted via audio transmission and other mediums such as document sharing are conducted easily. Simply put, it allows several people to be in a call at the same time and see one another as if in a real conference.

The video conferencing solutions allows the real time trade interaction between business delegates who are otherwise located in any corner of the world. It facilitates the business personnel to share the secret documents, blue prints, market strategies and sales analysis report of the company.

It also helps the powerful authority of the business firms to conduct live meetings and seminars of the company. Thus, it saves time and money of the business delegates and promotes remarkable increase in the productivity of the business.

A video conference makes use of simultaneous video and audio transmission which is then led to a common MCU (multipoint control unit) or video bridge in addition to connecting the same call to an audio bridge which makes the interaction of the parties involved possible.

Why is video conferencing so successful when other technologies have come and gone? Because it is convenient and cost-effective. At a time of skyrocketing costs for gas, air travel and hotel accommodations, conducting video conference meetings makes more sense than ever.

And in addition to saving time and money, video conferencing from one's office or board room is a lot less stressful than a meeting after a day of hassling with cabs, airport security, delayed flights and bungled hotel reservations.

Video conferencing plays the role of helping participants communicate fully with remote participants and it gives access to participants who are limited by their physical location.

Tuesday, April 6, 2010

Cheap Conference Calls

Conference calls have been an alternative way of gathering people together in a business seminars or meetings. It can save everyone the hassle of traveling from one place to another just to attend a business gathering. Furthermore it enables to interact with everyone at the same time as that of in a meeting. Also you can avoid the expense of conference or meeting halls.

Fortunately, there are several ways to arrange a cheap conference calls, making this communication tool affordable for just about any budget. Most vendors offering cheap conference calls don’t require reservations.

Many companies that provide conference calling offer great discount to their customers, moreover it is not necessary to pay your bills in bulk with instant calling services.

Instant conference calling is one of the best, fastest and least expensive ways to call worldwide. Many service providers offer this service for free that can be used securely, instantly and reliably.

How do cheap conference calls work?

Providers usually would give their costumer a unique toll free number. The participants of the conference call will then dial-in the given number. The host would simply call the toll number and can easily conduct the conference right there and then.

If your service package includes free long distance services, this means you can create a conference that includes a limited number of people from anywhere in the country and still pay nothing other than the usual monthly costs that you already pay for telephone services.

Advantages of cheap conference calls

1 . Reservation-less conferencing
A client can call a conference anytime he needs one without making prior reservations.

2 . Call management system
Call management system would ensure that you have a smooth-flowing conference at all times.

3 . Easy setup
There are no additional equipments that you need to have to make a conference call.

4 . Get in touch with hundreds of people
You can converse and connect to one person or to one hundred people all at the same time.

It is also now possible to create a cheap conference call online. Usually, all this requires is the installation of software that allows the originator to create the call format, make the connections to those who are scheduled to attend the conference and actually manage the call from a desktop or laptop.

As long as the computer is loaded with the proper software and is equipped with speakers and a microphone, no additional equipment is needed.


While choosing a service provider you have to choose the best service provider who provides you all conference facilities at the least rate.

Saturday, April 3, 2010

How To Make Conference Calls

Over the last thirty years, conference calls have gone from a business tool that was the province of only the biggest companies to an everyday way of holding meetings for organizations. As such, the competition these days for business is fierce among various conference call providers. A conference call is when three or more people in different locations talk on the phone at the same time.


Conferencing is a well known way to put together a meeting between people that are not in the same geographic area. Whether it be a meeting between co-workers that need to discuss a project or between you and a client to discuss a problem, if you know how to make a conference call, it can save both sides time and money.

Teleconferencing can be don through an audio conference call using only the telephone or through the web if you need to share files or visual aids. Since most companies have resources for outbound conference calls via the phone, that is what we will cover here.

When you want to host a conference call for your business or personal use, it's important to know how to make a conference call. So, here is an easy step to help you.

1 . A good way to get a handle on the frequency of your conference call usage is to take a snapshot of the last six months and come up with an average monthly number of calls conducted.

2 . Selecting a conference call provider is to identify how frequently your organization currently utilizes conference calls. Perhaps you have departments that conduct conference calls on a recurring basis

3 . At this juncture, begin to think in terms of any additional service options you may want to try in the future. Make sure any conference call provider that makes it on your list of potential candidates has those features available.

Before The Conference Call

Prior to the audio conference call, you want to make sure that you have appointed someone to take minutes of the meeting. You need to schedule the time with your conference call service. Be sure to pass this along to all attendees in your invitation to the audio conference call.

During The Conference Call

Be sure to be prompt for your conference call so log in a few minutes ahead of time so you can be on the line when new people join in. Keep a list of everyone who is supposed to be on the call and check their names off as they join.

After The Conference Call

When ending the call, be sure to go over any action items and add them to the to-do list. Put these in the minutes from the meeting and send to all attendees. This is also a good time to schedule any follow up audio conferences if needed so all attendees can agree on a time.

Saturday, March 20, 2010

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