Monday, April 26, 2010

How Does Conference Call Work

Conference calling is one of the fastest growing ways of communicating with people who are spread over different parts of the world.

Today there are many conferencing service providers that act as a common platform for all the callers to conference without any hassles and conduct their business in a smooth and professional manner.

Why Choose Conference Calling

The purpose of conference calling is that it makes communicating with people a lot easier and cheaper than your traditional telephone calling. It is an efficient way for a group of people to carry on an audio conference.

The callers or participants as they are known agree to call at a set time which is convenient for all and then everyone calls one particular number and they are connected through a conference call.

The conference call is mostly considered to be a special medium. Thus, it has its own rules of etiquette, which set the path towards having a successful and meaningful communication.

How Does Conference Calls Work

Conference calls connect people through a conference bridge, which is essentially a server that acts like a telephone and can answer multiple calls simultaneously. Software plays a large role in the bridge's capabilities beyond simply connecting multiple callers. A company can have its own bridge or can contract with a service provider for conference call hosting.

Before the conference call is about to begin the moderator dials in the conference call number and keys in the bridge number as well and after this he types in the moderator’s personally identification number (PIN).

Then the moderator opens the call and the rest of the participants can join in. The participants dial the conference number and then key in the bridge number which is provided to them before hand and the other participants hear a chime whenever a new person joins the conversation.

You would need to remember that, the participants in the conference call cannot see you, and hence, are not aware of your expressions, or other non-verbal communication. For this reason you should particularly apply yourself to verbal cues. Always maintain a friendly attitude towards the other participants.